Find answers for common questions about Trias Logistic. If you can't find an answer, contact us and we will be happy to help.
Get a QuoteTrias Shipping & Logistics provides a comprehensive range of services, including: - NVOCC - Domestic and international shipping - Freight forwarding - Warehousing and distribution - Supply chain management - Customs brokerage - Special handling and logistics solutions
To obtain a shipping quote, please contact our sales team via: Email: info@triaslogistics.com Phone: +92 300 3306614 You will need to provide details such as the type and weight of the shipment, origin and destination addresses, and any special requirements.
You can track your shipment using our online tracking tool. Simply enter your tracking number on our website’s tracking page: Tracking Page: https://triaslogistics.com/ Alternatively, you can contact our customer service team for tracking assistance: Email: info@triaslogistics.com Phone: +92 300 3306614
If your shipment is delayed, please contact our customer service team to get an update on the status. We will investigate the issue and provide you with the necessary information.
If your shipment is damaged or lost, please notify us as soon as possible. You should: 1. Contact our customer service team with details of the damage or loss. 2. Provide any relevant documentation, including photographs if applicable. We will initiate an investigation and work with you to resolve the issue. Our liability for damaged or lost shipments is subject to the terms outlined in our service agreement.
To change your delivery address, please contact our customer service team as soon as possible. If the shipment has not yet been dispatched, we will update the address accordingly. If the shipment is already in transit, address changes may not be possible, but we will do our best to accommodate your request.
Payment terms are specified in the service agreement or invoice provided. Typically, payments are due [14] days from the invoice date. We accept various payment methods, including credit cards, bank transfers, and other methods as agreed upon.
If you need to file a complaint, please refer to our Complaints Policy for detailed instructions. You can submit your complaint via: Email: info@triaslogistics.com We will acknowledge your complaint and work to resolve it promptly.
Certain items may be restricted or prohibited from shipping due to regulatory or safety reasons. These can include hazardous materials, perishable goods, and restricted items based on local laws. Please contact us to verify whether your items can be shipped.
You can reach our customer support team via: Email: info@triaslogistics.com Phone: +92 300 3306614 Our support team is available [insert business hours] to assist with any questions or issues you may have.
Our office hours are 9 AM to 5 PM, Monday through Friday. We are closed on weekends and public holidays. For urgent inquiries outside of these hours, please contact our emergency support line if available.
For more information about Trias Shipping & Logistics, including our history, mission, and values, please visit our website: Website: https://triaslogistics.com/
Yes, we offer a range of specialized services, including: - Temperature-controlled shipping - Expedited shipping options - Custom logistics solutions - Specialized handling for fragile or oversized items Please contact us to discuss your specific needs.